Lottery - Frequently Asked Questions
How do I buy a ticket?
You can sign up for our mailing list to be notified when lottery tickets go on sale. Click here to join our lottery mailing list today and you'll receive the next lottery mailing, which will tell you about the prizes and contain an order form that you can complete and return.
How do I know if I've won?
We do try to contact prizewinners on the day the lotteries are drawn - it's one of the perks of the job! Sometimes we don't have phone numbers or email addresses for our winners, so please make sure you fill in all the details on the order form.
If you join our lottery mailing list we'll email you the results after each lottery is drawn, so you can check your numbers.
Are the results published online?
Click here to see winning ticket numbers for recent lotteries. We try to update the website not more than 24 hours after each draw, giving us time to verify all prizewinning ticket purchases and follow our strict procedures
Why can't I buy a ticket online?
This is a question we get a lot. You do your banking online, you can make a donation online, you can buy a boat online. Aren't Coastguard just making it difficult? Well, no. Our lotteries are licenced gambling activities regulated by the Department of Internal Affairs and as it stands, it's against the law to sell tickets online, over the telephone, by email or by fax. Tickets can be sold in person, or they can be ordered by post, which is how most of our supporters order tickets.
If you want to find out more about this topic, please search online for the Gambling Act 2003.
Can my tickets be emailed to me?
Yes! Whilst you can't buy your tickets online or by email, you can ask us to issue them by email. Tick the box on the order form and make sure your email address is correct. It's easy and convenient, it saves paper, and it saves Coastguard money, so it's a win-win!
Sometimes, your email client might move your e-tickets email to your spam or junk folder. We understand that a handful of email clients are doing their best to protect their users from spam; and as such, certain keywords like 'lottery', 'cash', 'prizes', or other similar words are falling foul of these filters. To ensure future emails always reach your inbox, please add firstname.lastname@example.org to your address book, mark us as a safe sender, or if you locate your e-tickets in your spam or junk folder, there'll be an option to inform your email system that it's 'not spam'.
Where does my money go?
Coastguard volunteers give up their time to rescue people just like you and me. They assist many thousands of people each year who are unlucky enough to get into trouble at sea. And they save lives. There are many people walking around today who wouldn't be here if it wasn't for our courageous volunteers. It's all underpinned by supporters like you.
- funds search and rescue operations
- provides rescue vessels and lifesaving equipment
- trains volunteers for the worst
- prevents countless more emergencies by educating boaties
How do I contact someone from the lottery team?
Call 0800 800 946, email email@example.com, or write to Coastguard Lotteries, PO Box 4498, Shortland Street, Auckland 1140.